Wednesday, February 19th and 26th, 6:00 - 7:30 PM
Mocha Maya's, 47 Bridge Street, Shelburne

What DON'T you know about your business and your customers -- and how is that holding you back? This two-workshop series teaches you how to use surveys to find out what you need to know to make the right decisions and get your business where you want it to go! In this workshop, you'll learn how to:

• Design clear, effective surveys
• Use tools to make survey creation and survey taking easier
• Get customers to answer your surveys
• Analyze survey results and identify trends, problems and opportunities

By the end of the first workshop, each participant will have created an online survey that can be used immediately to start gathering customer data. In the second workshop, we'll analyze real results from your customers, offer ideas for the next step forward, and brainstorm about using surveys to facilitate inter-business cooperation.

To register call the Greater Shelburne Falls Area Business Association (GSFABA) at 413-625-2526 or email Registration s $10 for GSFABA members and $20 for non-members.

A Charlemont resident since 2000, Mary Malmros is a product guru for SurfMerchants LLC, a Boston-based software company. Founded in 1999, SurfMerchants is the world's leading provider of mystery shopping software. In its new Presto product line (PrestoMetrics LLC), SurfMerchants has leveraged its expertise in survey software, data analysis and reporting to create a powerful and easy-to-use mobile survey tool.

Join Our Mailing List

Join the Business Association

Download our Member Brochure.
Outside Inside

You will soon be able to join online. Until then, call us and we can help you get started. 413-625-2526

The Greater SFABA Promotes Our Region with

SF dot com thumbnail

The face of our region is . This website is supported entirely by our business association.